I am available for technological troubleshooting and consultation.
I have been a Digital Experience Consultant for over 7 years, at one time a full-time technical consultant for a busy public library. I am very comfortable with Windows, Chromebooks, Kindle and Kindle Fires, Android Phones and Tablets, iPads and iPhones. I am a bit slow on MacBooks but confident of my problem-solving abilities. I am NOT an Apple certified Genius and recommend that all Apple hardware problems should be taken to someone else.
Please feel free to send me an email (firstname.lastname@example.org) with questions. I have step-by-step walk-throughs of common problems already written up. I will be happy to answer quick questions by email for free. I DO NOT provide technical consultation over the phone for free.
LOCAL SERVICES (Victor, NY area)
A housecall is $50 for me to show up. This covers the first hour in which I will be able to give you an estimate of how extensive your problem is. Every subsequent hour of that visit is $20. I am currently only available on weekends.
If you would like to drop off your desktop computer, laptop, or other device to have me clean viruses and/or perform updates, it is $100. There is an extra $50 fee if I am picking the device up at your house. I will be able to give you a good estimate within the first day of how long this service will take. Average time is 1 to 4 business days or a weekend.